1 day / 20+ talks
Awesome and great speakers

November 15, 2016
Chief Consultant and coach @ getNext IT

Sabine Wojcieszak

Debugging your communication for more efficiency in DevOps

Sabine Wojcieszak (formerly known as Sabine Bernecker-Bendixen) is passionate about human interaction, team culture, leadership, change and communication. She works as Chief Consultant and coach for getNext IT with more than 15 years experience in helping people and teams in the tech industry to evolve their soft and social skills. She values “the human factor” in the whole process above all. You will find a lot of her work as an author all over the web and in printings. She has spoken at a lot of international tech conference about those “soft“ topics. Sabine has also organized the DevOpsDays Kiel 2016.



(Biz)DevOps is far more then just the tools to be used in an organizational change. (Biz)DevOps is a mindset, which requires a lot of “soft skills” of all stakeholders in this system! And these skills are important for the success or the failure of the experiment “(Biz)DevOps”!

In this talk we will focus on the role of communication for a (Biz)DevOps team, although we will also touch psychological aspects of mindset, attitude and behavior! Whenever people come together, communications starts at once! You can´t stop it! In addition to the original face-to-face communication we use a lot of different communication channels like phones, chats, live webinars and emails in our modern times. As communication is a very complex topic misunderstanding is part of daily our work; it is always the companion of communication. We have to spend a lot of time to deal with these misunderstandings or – what is worse – things will go wrong. The more different characters work together in cross-functional teams like (Biz)DevOps the higher the probability of misunderstanding. With release cycles getting shorter and shorter or continuous delivery, time is a very precious factor in IT projects.

So why do we waste time in clearing up misunderstanding? For more success and more efficiency it will be extremely helpful to identify the bugs in your communication and eliminate them to reduce misunderstandings and save time! And we will talk about the nearly unbelievable effect on everyone´s motivation.

In this session theoretical background will be combined with best practice; the importance of further education in communication skills especially for “people from IT” to reach more efficiency will be pointed out.

The takeaways for the audience:

  • what is beyond organizational change and tools when doing / being (Biz)DevOps
  • the importance of communication and the difficulties
  • bugs and misunderstanding
  • smart ways to eliminate bugs in order to create a successful and efficient communication
  • communication as part of culture, attitude and motivation
  • best practice of slight but successful improvement of communication and the effect on everyone in a company



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Methods like Scrum and Kanban or DevOps are meant to increase the efficiency in software development and IT operations. The people in the system are an important, if not the most important, factor to make the difference between success and failure. We at getNext IT help to keep sight of the human factor. No matter which method you choose: Efficiency is a matter of communication, culture and the proper attitude!